As reported by 1News, there has been recent research to understand why some Pacific patients are being directed towards hospitals like Middlemore, Auckland NZ. The most recent study has raised further questions about the factors influencing people’s decision to visit the ED.
The previous studies have shown that Pacific patients have the highest ED utilization rates and as winter approaches, many EDs, including Middlemore Hospital, become overwhelmed.
Samoa Newshub conducted its own investigation and came up with the following:
Reasons why Pacific Patients preferred ED at the hospital:
GP fees: Pacific individuals often appreciate that emergency departments do not require upfront fees, regardless of how long they may have to wait. This factor makes EDs an attractive option for those who may face financial barriers.
Long waiting periods: Some Pacific individuals have experienced lengthy waiting times not only in EDs but also with certain general practitioners (GPs). While the wait times may be similar, the key distinction is that ED services are provided at no cost, whereas visiting a GP may incur fees.
Cultural norms: Pacific communities often have a tradition of relying on hospitals as the primary option when someone falls ill, reflecting practices from their home islands. They are accustomed to enduring long hours of waiting in hospitals and perceive it as a more affordable alternative to private doctors.
Understanding these factors is crucial for healthcare providers and policymakers to improve access to healthcare and tailor services to better meet the needs of Pacific communities. By addressing the financial barriers, reducing waiting times, and respecting cultural norms, healthcare systems can work towards providing more equitable and efficient care for Pacific patients. It is a collective effort to ensure that everyone receives the appropriate care and comfortable visits to the doctors.