Apia, Samoa — Samoa Shipping Services (SSS) has received its first International Standards Organization (ISO) Certification, making it the first shipping agent in Samoa to achieve this recognition. The ISO Certification confirms that SSS operates a quality management system in line with international standards.
At the official ceremony on 4 October 2024, Minister of Works, Transport, and Infrastructure, Olo Fiti Afoa Vaai, said,
“This certification is a testament to the solid guidelines and management systems guiding the operations of Samoa Shipping Services.”
The certification indicates that SSS complies with ISO standards for providing Samoan crews for employment on international ships, cargo handling for sea and air freight, and port agency services for international ships. The certification was endorsed by the British Standards Institution, which is recognised as the world’s first standards body.
The certification process was completed in two phases. Phase one, from March 2023 to July 2024, was carried out by New Zealand-based consultancy firm Scarab Systems Limited at a cost of SAT$68,223.09.
Phase two, the final audit, was conducted by the British Standards Institution in Australia and concluded on 16 September 2024, at a cost of SAT$22,092.26.
The entire process was funded by the Samoan government through Samoa Shipping Services.
“This certification will strengthen adherence to international standards and build trust with both international and local business partners,” the Minister explained, noting that it also aligns with the government’s commitment to good governance, accountability, and transparency.
The certification supports key priorities in Samoa’s national development strategy, including business innovation and growth, increased labor mobility, and macroeconomic stability.
The board and staff of Samoa Shipping Services were acknowledged for their role in achieving this certification.
“Thank you to the board of directors, management, and staff for their dedication to this work,” the Minister said in his closing remarks.
Lauga i le Gagana Samoa
